Refund and Cancellation Policy

Website: http://www.actofkindness.org.uk
Office Address: Suite 16, Saturn Centre, Challenge Way, Blackburn, BB1 5QB
Phone: 07958 674665
Email: tahirsatia@gmail.com

1. Donations

• All donations made to Act of Kindness are considered voluntary and non-refundable. 
• We encourage donors to check donation amounts and details carefully before submitting. 
• Refunds will only be considered if there was a technical error, duplicate transaction, or if a donation was made fraudulently. 

2. Requesting a Refund

• If you believe your donation was made in error or wish to request a refund, you must contact us within 7 days of the transaction. 
• Refund requests must be sent to tahirsatia@gmail.com with the subject line: Refund Request. 
• Include your full name, contact information, date of donation, donation amount, and reason for the request. 

3. Processing Refunds

• Approved refunds will be processed within 10 working days to the original payment method. 
• We reserve the right to decline refund requests not meeting the above criteria. 

4. Cancellations (Recurring Donations)

• If you have set up a recurring donation, you may cancel at any time by contacting us at tahirsatia@gmail.com or by managing the recurring payment through your bank or payment provider. 
• Please notify us at least 5 business days before the next scheduled donation to ensure cancellation is processed in time. 

5. Event and Campaign Contributions

• Contributions made toward specific campaigns, sponsorships, or fundraising events are also non-refundable unless the event is canceled by Act of Kindness. 
• In the case of cancellation, we will provide the option of a refund or redirecting the funds to another charitable cause. 

6. Contact Us

If you have any questions about our Refund and Cancellation Policy, please contact:

Act of Kindness
Email: tahirsatia@gmail.com
Phone: 07958 674665
Office Address: Suite 16, Saturn Centre, Challenge Way, Blackburn, BB1 5QB